Best B2B/B2C Banking Initiative

Category Sponsor:


Target Audience:

Bank Lite providers, Challenger Banks, Bank Challengers, companies offering: IBAN solutions, banking as a service or using PSD2 open banking to deliver products, technology companies supporting PSD2 open banking.


Detailed Definition

Best B2B/B2C Banking Initiative is open to any party that is regulated as a deposit taking institution or e-money or equivalent by their relevant local regulator, includes both consumer and business banking. Types of organisations included are: Banks/Challenger Banks, Bank Challengers / Lite Banking solutions using an agency banking relationship or using the services of a regulated bank and Mobile Money/wallet offerings. This category is not open to pure ‘technology’ providers but should be entered by parties whose products/brands are directly sold and used by end users. All submissions must be live and out of test phase at the time of submission. Pilot programmes will be accepted but must clearly be described as such and the judges will be looking for evidence of success in the pilot. The Initiatives may be running in any country.


Nominee & nominator

  • Name of nominating organisation
  • Programme/Company name (entry title)
  • Name(s) of nominated organisation(s)
  • The nature of the business relationship between you as nominator and the nominee company


Initiative description:

The judges will assess your entry against the following five criteria. On each, they will score you from 1 to 10 where 1 is strongly disagree and 10 is strongly agree. You are free to describe the programme and support your case in any way and with any supporting material as you think appropriate. Please limit your submission to no more than 1,500 words in total. The criteria are:

  1. The initiative provides benefit/value to the user of the solution/platform/technology.
  2. The initiative can be demonstrated to have delivered a solution to a specific problem leveraging brand, channels or other capabilities and technologies.
  3. The solution offered was fundamental to a single provider in the market to achieve their business objectives.
  4. The initiative has performed well, and the submission is supported with quantitative evidence of success from a reliable source.
  5. The initiative stands out from its competition either through performance, innovation, value to stakeholders, added value features or other means as described in the submission.


Evidence of success/metrics

Please provide as much information as you can and quote the source of that information. Such information might include the following; however, this is not an exhaustive list and in each case the judges will be looking for evidence that support your claims as to the key benefits of the programme: • The length of time the initiative has been live

  • Numbers about the use/adoption/contracting of the initiative until March 2021
  • Growth in use, both historical and extrapolated projections
  • Feedback from users as to their experience of the initiative.